Privacy Policy

Ayuda Foundation (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or participating in our programmes, you agree to this Policy.

1. Information We Collect

• Contact information: Name, email, phone, postal address when you donate, volunteer, or contact us.
• Transactional information: Donation amount, mode, date/time (payment details are handled by secure payment gateways; we do not store full card/bank details).
• Usage data: IP address, device/browser type, pages visited, and referral source (via cookies or similar technologies).
• Optional information: Skills, interests, and availability when you apply to volunteer or partner with us.

2. How We Use Your Information

• Process donations, issue receipts, and provide 80G acknowledgements as per applicable law.
• Respond to enquiries, manage volunteer participation, and coordinate programmes.
• Send updates about impact, campaigns, and events (you may opt out at any time).
• Comply with legal, regulatory, audit, and reporting requirements (including MCA, CSR, 12A/80G, and NGO Darpan obligations).
• Improve our website, services, and user experience.

3. Legal Bases for Processing

We process personal data based on consent, legitimate interests (e.g., programme administration), performance of an agreement (e.g., donation processing), and compliance with legal obligations.

4. Sharing & Disclosure

• Service providers: Reputable vendors (e.g., payment gateways, email/SMS providers) under confidentiality obligations.
• Legal compliance: When required by law, regulation, or court order.
• No sale of data: We do not sell or rent your personal information.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your data. While no method is 100% secure, we strive to use best practices appropriate to the information we process.

6. Data Retention

We retain information for as long as necessary for the purposes set out in this Policy and to meet legal, accounting, or reporting requirements.

7. Your Choices & Rights

• Access, correct, or update your information.
• Withdraw consent or object to certain processing.
• Opt out of marketing communications via the unsubscribe link or by contacting us.
• Request deletion, subject to legal record-keeping requirements.

8. Cookies

We may use essential and performance cookies to operate the site and understand usage. You can control cookies via your browser settings. Disabling cookies may affect some functionalities.

9. Third-Party Links

Our website may link to external sites. We are not responsible for their content or privacy practices. Please review their privacy policies.

10. Children’s Privacy

We do not knowingly collect personal data from children without appropriate consent and safeguards consistent with applicable law.

11. International Transfers

If data is processed outside India by our service providers, we take steps to ensure appropriate protections are in place.

12. Updates to This Policy

We may update this Policy from time to time. The “Effective date” above will reflect the latest version.

14. Contact Us